Reviewers overwhelmingly praise Dr. Kiani's expertise, compassion, and personal touch with pets and families, citing decade-long loyalty and reasonable pricing. However, one detailed review raises serious concerns about inconsistent care quality, poor communication, handling injuries, and dismissive customer service over multiple visits.

• Dr. Kiani's expertise and genuine compassion highly valued by long-term clients
• Staff remembered pet details and went above and beyond with kindness gestures
• One reviewer reported repeated issues: pet injuries, fleas, overcharging, poor communication
• Accessibility and scheduling can be tight but staff works to accommodate urgent needs
• Reasonable pricing noted, though billing concerns raised in one review