Reviewers praise Dr. Callow's genuine care, diagnostic skill, and willingness to work with nervous pets and budget-conscious owners. However, one pet parent reported the clinic declined to perform a spay on their large breed dog and felt dismissed when calling for services.

• Dr. Callow excels at accurate diagnosis and cost-conscious treatment planning
• Staff show exceptional compassion, including house calls and condolence cards
• Works patiently with nervous or anxious pets during visits
• One reviewer felt clinic was unwilling to attempt complex surgery on large breeds
• Senior pet care and quality-of-life management highly regarded