Reviewers express serious concerns about this facility's handling of animals and responsiveness, particularly regarding euthanasia decisions and emergency calls. However, some praise the non-judgmental intake staff for accepting surrendered animals without making owners feel unwelcome.

• Severe criticism of euthanasia practices and refusal to work with rescue groups on extensions
• Poor phone responsiveness during opening hours, even for urgent animal medical emergencies
• Non-judgmental, compassionate intake staff who accept surrendered animals without judgment
• High release/redemption fees cited as barrier to pet recovery
• Questions about adequate staffing for emergency calls and animal care