Reviewers overwhelmingly praise Apache Animal Hospital's compassionate care, personal attention, and Dr. Ross's genuine love for animals—many drive long distances to return. However, one detailed account describes a heartbreaking experience where Dr. Cleary allegedly withheld critical findings about a terminal diagnosis and refused end-of-life care due to staffing constraints.

• Dr. Ross earns consistent praise for expertise, empathy, and clear communication with pet owners
• Privately owned clinic with staff who treat pets as individuals, not transactions
• Fear-free approach and same-day urgent care availability noted by multiple reviewers
• One serious complaint alleges mishandling of terminal diagnosis and refusal of euthanasia services
• Six-year loyal customers cite reliability and quality of long-term care