Reviewers are deeply divided on Art City Vets. Most praise the facility, staff warmth, and veterinary expertise—particularly Dr. Tran and Dr. Zamanian—highlighting comfortable amenities and compassionate care. However, one detailed 1-star review alleges aggressive upselling, emotional insensitivity during a puppy emergency, and excessive cost recommendations that the owner later found unnecessary.

• Most reviewers praise kind, knowledgeable staff and Dr. Vivian Tran's expertise
• Clean, welcoming facility with comfortable waiting areas and positive energy
• One serious complaint: aggressive cost upselling and lack of empathy in emergency visit
• Praised for reasonable pricing on euthanasia/cremation; other reviews note high costs
• Strong communication and willingness to explain treatment options noted by satisfied clients