Reviewers overwhelmingly praise Aurora Veterinary Hospital for compassionate, knowledgeable care and reasonable pricing, with many citing long-term loyalty. However, one detailed account raises serious concerns about past surgical complications, poor follow-up communication, and record-keeping errors.

• Consistently excellent care with compassion and patience across 10+ years
• Staff praised for kindness and attentiveness (including vet tech Zoe and Dr. Choi)
• Efficient procedures, thoughtful add-ons, and clear post-care communication
• Affordable pricing relative to service quality
• One account of serious surgical incident (nail injury, metal left in extraction site) with inadequate follow-up