Reviewers report a stark divide at Boston Veterinary Clinic: some praise excellent care, professionalism, and genuine animal compassion, while others describe significant deterioration linked to staff turnover, steep pricing (reportedly 50% above market), and a concerning pattern of over-medicating pets with Gabapentin and unnecessary treatments, causing distress to previously comfortable animals.

• Strong individual positive experiences with specific vets (Dr. Jeff, Dr. Joey) and caring staff
• Recurring complaints about excessive Gabapentin prescriptions and unnecessary medications
• Pricing cited as exorbitant and substantially above competing local vets
• Quality decline noted after veterinarian turnover; some long-time clients leaving after years
• Concerns about rushed visits and aggressive handling causing pet anxiety