Reviewers are deeply divided on Brighton Park Animal Hospital. While one pet parent praises the staff's care and welcoming demeanor, multiple others report serious concerns about grooming quality, traumatic experiences during exams, unexpected billing, and apparent behavioral changes in their pets after visits.

• Grooming complaints: poor haircuts and alleged injury during grooming
• Dogs reportedly traumatized after visits; behavioral changes reported
• Surprise billing for undisclosed additional services
• Receptionist allegedly dismissive toward puppy with health concerns
• One 5-star review credits kind, diligent staff and welcoming environment