Reviewers consistently praise Cypress Creek Pet Care for compassionate, unhurried veterinary care and a genuinely warm team environment where pets are treated like family. However, one long-term client reported a disappointing experience involving a stray cat with serious health issues, citing dismissive care, a rushed exam, and reluctance to provide guidance or treatment.

• Dr. Alcaino and Dr. Tung praised for patient, knowledgeable, caring approach
• Staff greet pets by name; manager Christie personally checks in on visits
• Front desk staff (Terry) noted for knowledge and thorough discharge instructions
• Clean, professional clinic with personal feel despite corporate ownership
• One report of dismissive care for stray animal with health concerns