Reviewers are deeply divided on Edwardsville Animal Clinic. Some praise Dr. Loftus's compassionate long-term care and affordable pricing, while others report serious concerns including refused services, poor post-operative care, and alleged surgical complications that required follow-up treatment elsewhere.

• Dr. Loftus praised for compassionate, personalized pet care over many years
• Very affordable pricing for vaccines, exams, and routine services
• Serious concerns: surgical quality issues and inadequate pain management reported
• Customer service issues: inconsistent policies on nail trims, unresponsive to inquiries
• Post-operative care questioned; other vets reportedly found surgical errors