Reviewers praise Especially Cats (Small Paws) for exceptionally kind, patient staff and veterinarians who make cats feel comfortable, though one reviewer reported a rushed, poorly communicated free exam and frustration with prescription fulfillment processes.

• Staff praised as kind, patient, and skilled at calming anxious cats
• Vets take time to explain findings in detail and answer questions thoroughly
• Named staff members (Seth, Mikey, Tania) noted for exceptional care and attentiveness
• One reviewer reported rushed exam with poor communication and limited prescription support
• Now accepting dogs under 35 lbs in addition to cats