Reviewers largely praise Great Northwest Animal Hospital for compassionate, knowledgeable care and attentive staff who genuinely care for pets. However, one reviewer reported a serious injury incident involving improper handling that caused lasting harm to their dog, with poor follow-up communication.

• Compassionate end-of-life care; Dr. Chandler noted for gentleness and respect
• Staff genuinely care about pets; friendly, informative veterinarians
• Dr. Arroyo praised for thorough second opinions and follow-up care
• One report of staff injury to dog via improper leash use; no apology offered
• Fast appointment scheduling and welcoming first-time experience