Reviewers describe Healthy Pets as offering good medication selection and fast domestic shipping, but report serious issues with communication, order fulfillment, and refunds. Pet parents highlight frustration with unresponsive email support, disputed charges, and difficulty resolving problems.

• Fast shipping on US orders; international delivery takes 10+ days
• Good selection of pet medications and over-the-counter products
• Poor email communication; voicemails and messages often go unanswered
• Order fulfillment problems: wrong items shipped, cancellations not honored
• Refund disputes and unresponsive customer service when issues arise