Reviewers consistently praise Hearthwood for compassionate, knowledgeable veterinarians—particularly Dr. Primley and Dr. Sandra Memenis—who prioritize pet welfare over upselling. Pet parents appreciate the warm, professional staff, modern facility, and genuine care that extends even to end-of-life support.

• Dr. Memenis offers specialized acupuncture care; reviewers credit her with extending quality of life
• No hard-sell pressure on unnecessary services or products—focuses on what's truly needed
• Staff remembers long-term clients and provides emotional support during difficult moments
• Dr. Primley praised for thorough, friendly exams and genuine animal care
• Entire team—from front desk to techs—described as warm, professional, and compassionate