Reviewers praise the veterinarians and staff for compassionate care and successful treatments, particularly for complex cases. However, pricing concerns are frequent and significant—some customers report fees substantially higher than competitors, with additional charges for routine items like rabies tags.

• Skilled vets (Dr. Narvaez, Dr. Williams noted) handling complex surgeries and chronic conditions
• Staff praised as caring, compassionate, and attentive during hospital stays
• High pricing reported—teeth cleaning $1800 vs $500 elsewhere; extra fees for rabies tags and supplies
• Rigid policies on early spaying and emergency reproductive care frustrate some owners
• Community-minded: rescued abandoned kittens left at hospital entrance