Reviewers consistently praise Dr. Coffin (Dr. Steve) as a caring, knowledgeable, and compassionate veterinarian who takes time to explain options and provide thorough care. However, recent operational challenges—including very limited hours, slow prescription processing, and communication difficulties with clinic management—have frustrated some long-term clients.

• Dr. Coffin: compassionate, thorough, takes time to explain options
• Staff member Veronica noted for attentiveness and responsiveness
• Limited clinic hours (3 days/week) and prescription delays frustrating
• Long-term loyalty: clients staying 20+ years despite recent issues
• Fair pricing; genuine care without sugarcoating risks