Reviewers praise Irvington Pet Hospital for compassionate, patient care and experienced veterinarians like Dr. O'Hara and Dr. Kasuya. However, one reviewer raised significant concerns about billing practices, communication gaps, and unexpected charges that weren't disclosed upfront.

• Compassionate, patient care—staff treats nervous/anxious pets and owners with gentleness and reassurance
• Experienced vets (Dr. O'Hara, Dr. Kasuya, Dr. Rao) thorough in exams, procedures, and post-operative care
• Flexible scheduling with urgent same-day appointments available
• Billing disputes reported: hidden charges, inflated estimates, lack of communication about cost overruns
• Respectful treatment of all animals, including community/stray cats