Reviewers praise the compassionate care and communication from certain staff members, particularly in emergency situations and grooming services. However, multiple pet owners report concerns about rushed exams, misdiagnosis, lack of clear explanations from Dr. Singh, and pricing that seems significantly higher than competitors for identical services.

• Groomer Val and emergency team receive high praise for care and communication
• Complaints of rushed exams with minimal vet interaction and unclear diagnoses
• Pricing reportedly 10x higher than other local vets for same treatments
• Dr. Singh criticized for inadequate pain management and treatment recommendations
• Inconsistent care quality; some patients well-served, others report feeling dismissed