Reviewers consistently praise Mellina Animal Hospital for genuinely compassionate staff, excellent communication, and gentle handling of anxious pets. Pet parents appreciate the facility's setup and named veterinarians, though one questioned billing clarity on promotional offers.

• Staff shows genuine care and handles anxious/difficult pets gently and skillfully
• Strong communication and easy scheduling; Dr. Kelleher and Dr. Plaksa specifically praised
• Nice facility layout; willingness to take stressed pets to back room reduces owner anxiety
• Long-term clients report consistently great experiences across staff transitions
• One billing question about free wellness exam promotion not fully resolved