Reviewers describe sharply divided experiences at Millcreek Veterinary Clinic. Some praise caring staff and reasonable pricing, while others report serious concerns about emergency response protocols, clinical decision-making on time-sensitive cases, surgical outcomes, and record-keeping.

• Compassionate staff who treat pets like family; praised for comfort care and clear pricing communication
• Critical concerns about emergency response: lily toxicity case mishandled, lacked urgency appropriate to toxicological emergencies
• Questions raised about surgical decision-making: high quotes vs. lower-cost alternatives elsewhere, and surgical scarring
• Record-keeping issues reported; one reviewer concerned about unclear documentation of euthanasia
• Inconsistent chart review and unnecessary duplication of pre-operative bloodwork noted