Reviewers describe a practice with notably polarized experiences: some praise compassionate care, knowledge, and long-term relationships, while others report feeling dismissed, experiencing rough handling of pets, and perceiving a money-focused approach. Bedside manner and communication style appear to be significant factors in satisfaction.

• Dr. Bajwa praised for 20-year relationships and attentive senior pet care
• Staff friendliness varies; some assistants noted as kind, but doctor communication cited as abrupt or insensitive
• Concerns about pet handling (hair cutting without consent, rough tumor palpation, skin nicks during shaving)
• Mixed feedback on care recommendations; some felt unsupported with treatment options
• Cost concerns raised; some felt recommendations prioritized expensive hospital care over alternatives