Reviewers praise the New England Aquarium's iconic central tank, well-cared-for animals, and knowledgeable staff, though crowding and high prices are recurring concerns. The experience appeals most to those interested in marine conservation and interactive elements like the touch tank.

• Mesmerizing central ocean tank with sea turtles, penguins, and seals as standout attractions
• Staff noted as knowledgeable, friendly, and passionate about marine rehabilitation work
• Touch tank and petting areas provide engaging interactive experiences
• Overcrowding and capacity issues detract from experience; consider timed tickets
• High concession prices; CityPASS or bundled passes offer better value than individual tickets