Reviewers praise North Valley's professional care and patient handling of nervous or difficult animals, with long-term clients highlighting reasonable prices and quality service. However, some report negative experiences involving staff demeanor, billing disputes, and collection agency issues that warrant careful clarification before visiting.

• Dr. Franke and staff praised for patience with anxious, large breed dogs
• Long-term clientele (since 1985) cite consistent, quality care
• Reasonable pricing noted by satisfied customers
• Billing and collection agency disputes reported by some clients
• Mixed experiences with staff professionalism and communication