Reviewers consistently praise Dr. Chase's skill, patience, and genuine care for pets, along with the clinic's fair pricing and professionalism. However, one long-term client reports serious frustrations with front desk operations, including undisclosed appointment times, unexpected fees, and dismissive service after COVID.

• Dr. Chase praised for patience, detailed explanations, and genuine care
• Front desk issues reported: unclear scheduling, unexpected $20 fees, poor communication
• Fair pricing and quality veterinary care mentioned by satisfied clients
• Friendly, professional staff and stress-free experience for anxious pets
• Long-standing reputation (operating since 1972) with loyal multi-year customers