Reviewers consistently praise Palisades Veterinary Clinic for compassionate, knowledgeable veterinarians and a friendly, efficient staff. Most highlight doctors by name (Shillito, Mazin, Elliot) as caring and patient, though one reviewer flagged a specific vet for rushing through appointments and poor handling of anxious pets.

• Named vets (Shillito, Mazin, Elliot) earn repeated praise for knowledge, patience, and genuine care
• Staff and front desk noted as friendly, efficient, and easy to work with
• Willingness to go above and beyond—staying late, accessibility during pandemic, thorough follow-up care
• Easy-to-use online portal for communication and follow-ups
• One reviewer reported a specific vet rushing and using muzzle without rapport-building