Reviewers praise Dr. Park's medical expertise, gentleness with animals, and competitive pricing, but report significant frustration with front desk staff who are described as rude, unhelpful, and inconsistent about appointment policies. Long-time clients feel undervalued when refused service despite being given contradictory instructions.

• Dr. Park highly skilled, gentle with pets, and offers prices 50% lower than competitors
• Front desk staff frequently rude, dismissive, and unprofessional with customers
• Inconsistent appointment policies and contradictory phone instructions from receptionists
• Long-time clients report feeling disrespected and turned away despite loyalty
• Customer service decline attributed to recent staff changes