Reviewers praise Partridge Animal Hospital for compassionate, attentive emergency care and long-term treatment, with staff remembered by name and celebrated for going above and beyond. However, one tragic case highlights concerns about lab sample handling and follow-up protocols that may have delayed critical treatment.

• Staff excel at emergency response—squeeze-in appointments, quick prep, and clear communication throughout
• Doctors (Dr. Powers, Dr. Hall, Dr. Oldanie) noted for thoroughness, patience, and compassionate care
• Memorable touches: staff celebrations for patient milestones, extra tips like crate training advice
• Full-service care praised for cancer treatment, surgery, and chemotherapy management
• Critical failure: lab samples allegedly not sent/tracked, delaying infection diagnosis for immunocompromised patient