Reviewers praise Pet Care's skilled, compassionate staff and calm environment—especially for anxious or exotic pets—though one detailed account describes a serious surgical mishap with a sugar glider that resulted in significant injury and minimal accountability.

• Excellent with reactive/anxious pets; calm, judgment-free handling praised
• Quick care for exotic pets (sugar gliders) with clear communication
• Thorough exams, fair pricing, no unnecessary upsells reported
• One critical incident: scalpel injury during pre-surgical prep; poor follow-up
• Professional, polite staff; minimal wait times and comfortable environment