Reviewers are deeply divided on this emergency specialty center. Most praise exceptional clinical care, compassionate staff, and thorough communication from named doctors like Dr. Oishi, Dr. Lyakhova, and Dr. Serdy. However, one detailed negative review alleges inadequate treatment, billing irregularities, and lack of empathy, raising serious concerns about quality and transparency.

• Standout doctors (Oishi, Lyakhova, Serdy, Shamir) praised for expertise, compassion, and clear explanations
• Staff support during stressful cases: financial guidance, follow-up calls, coordination with other vets
• Serious allegation: incomplete treatment (abscess not drained), inflated/retroactive billing, and dismissive responses
• Positive reviews highlight thorough exams, anxiety management, and detailed aftercare instructions
• One reviewer questions credibility of care claims and recommends seeking second opinions