Pet Shotz receives polarized reviews. Long-term clients praise the team's compassion, knowledge, and affordable care, but recent visitors report unexpected charges, disorganization, and a perceived focus on upselling rather than animal welfare.

• Loyal customers cite 10+ years of trust, compassionate staff, and reasonable pricing
• Multiple complaints about surprise fees and charges that exceeded initial quotes
• Praised for surgical care and quick appointment availability on weekends
• Concerns about disorganization, rushed techs, and lack of veterinarian visibility
• Tension around how management responds to complaints about pricing practices