Reviewers praise Petfolk for compassionate, patient care and efficient service, highlighting Dr. H as exceptional. One reviewer reported a negative experience with Dr. Wiest, citing poor bedside manner and lack of patience with an anxious pet, though nursing staff were described as professional.

• Dr. H earns consistent praise for patience, skill, and genuine care with anxious pets
• Membership program ($199/year) offers 24/7 nurse support and check-ins
• Staff accommodates anxious/nervous pets with multiple calming options
• Efficient scheduling system and proactive communication
• Nursing staff consistently professional; one doctor visit reported as dismissive