Reviewers overwhelmingly praise Dr. Stecher and her team for compassionate, knowledgeable care—especially with complex cases and anxious pets—though one long-time client reports declining consistency, long wait times, and communication issues over recent years.

• Dr. Stecher noted for exceptional surgical outcomes and complex case management
• Staff praised for genuine compassion, follow-up care, and emotional support
• Reports of inconsistent information and 1-1.5 hour visits for minor appointments
• Front desk communication concerns; portal and test result tracking issues flagged
• Strong trust with pets who've had previous vet anxiety