Reviewers praise Prickly Pear for affordable vaccines and wellness services with caring veterinary staff, particularly Dr. Katie Hilla. However, one customer reported front desk inconsistency with walk-in ordering, suggesting training gaps that don't match the quality of medical care.

• Significantly more affordable vaccines and wellness exams than other Austin vets
• Dr. Katie Hilla and clinical staff described as caring, gentle, and knowledgeable
• Fast service; most visits under 20 minutes, especially weekdays
• Walk-in only; limited services (vaccines/wellness focus, not full-service clinic)
• Medications must be purchased in-clinic; no outside prescriptions filled