Reviewers are deeply divided on this hospital. Most praise exceptional veterinary care, compassion, and follow-up from specific doctors (De Castellanos, Hare, Loo), but one patient had a harrowing experience involving rushed care, excessive upfront testing, and a bite incident that resulted in quarantine.

• Dr. De Castellanos, Dr. Hare, and Dr. Loo receive consistent praise for expertise and genuine compassion
• Most reviewers report warm, friendly staff and pleasant office atmosphere
• One critical review cites rushed exams, aggressive upfront diagnostics ($700+), and poor handling of an anxious dog
• Follow-up care mentioned positively; one negative experience led to animal control reporting without warning