Reviewers are deeply divided on Riverdale Veterinary Group. While some praise compassionate care and specific staff members like Dr. Fried, many report frustration with high prices, a no-owner-in-exam-room policy, unfriendly front desk staff, and disorganized communication—though one reviewer noted recent improvements after the clinic addressed feedback.

• Dr. Fried and clinical staff praised for compassion and patience with seriously ill pets
• Steep pricing concerns recurring: spays $6-7k, exams $200+, bloodwork packages $700+
• Policy preventing owners in exam rooms cited as major frustration, especially during euthanasia
• Front desk staff inconsistently friendly; reportedly improved in recent months per one reviewer
• Disorganized processes: hallway consultations, delayed test result callbacks, cumbersome prescription handling