Reviewers overwhelmingly praise Rodeo Drive Veterinary Hospital for friendly, caring staff and efficient service, with Dr. Thomas highlighted as especially patient and compassionate. One negative experience with phone reception stands out, though most reviews reflect long-term loyalty and satisfaction.

• Dr. Thomas praised for patience, care, and long-term relationships with patients
• Quick appointments and minimal wait times reported by multiple reviewers
• Staff described as genuinely compassionate and skilled with anxious or difficult pets
• Phone staff reportedly rude; long wait times for new appointments cited in one review
• Competitive pricing and 20-year loyalty mentioned by long-term customer