Reviewers describe a clinic with highly polarized experiences. Some praise Dr. Long's kindness and the staff's compassion, particularly during euthanasia and ongoing care. Others report concerning gaps in attentiveness, communication, and clinical care—including missed diagnoses, unclear billing, and handling issues with reactive dogs.

• Highly inconsistent experiences with Dr. Long's demeanor and diagnostic thoroughness
• Praised for compassionate end-of-life care and euthanasia support
• Concerns about billing transparency and undisclosed fees charged day-of
• Staff handling of reactive/anxious dogs questioned; safety protocols unclear
• Affordable pricing and accepts Care Credit; high demand requires deposits