Reviewers praise Sage's friendly staff, punctuality, and genuine care for animals, but significant concerns emerge about recent ownership changes, veterinary judgment in critical situations, and responsiveness during emergencies. Pet parents report mixed experiences ranging from strong loyalty to serious dissatisfaction.

• Staff described as friendly, caring, and punctual with no wait times
• Recent clinic sale created confusion; long-term clients weren't notified of vet changes
• Critical concerns about vet availability during pet health emergencies and follow-up care
• Helped resolve pet insurance claim disputes on behalf of patients
• Some reports of inadequate care and lack of post-loss communication