Reviewers consistently praise Dr. Tadros and staff for compassion, patience, and willingness to work with pet owners on costs, though one negative experience cited rushed care and an angry doctor response. Most highlight thorough explanations, gentle handling of anxious pets, and prompt follow-up communication.

• Dr. Tadros praised for kindness, thoroughness, and flexibility on pricing/payment options
• Staff noted for patience with anxious pets and detailed care (medical history, symptom recording)
• Quick appointment availability for urgent issues; same-day treatment for UTI symptoms
• Clear communication: explains options without upselling, offers free additional tests when warranted
• One report of rushed care and angry doctor response; facility is older but described as cozy