Reviewers are sharply divided on this hospital. Long-term clients praise Dr. Almazan, Dr. Prunsky, and Dr. Lin for skilled, compassionate care and fair pricing, while a former patient reports serious diagnostic failures, alleged overcharging, and outdated facilities that led to costly consequences.

• Loyal clients cite exceptional service, genuine animal care, and reasonable pricing over many years
• Dr. Almazan, Dr. Prunsky, and Dr. Lin specifically praised for expertise and attentiveness
• Serious concern: major misdiagnosis allegedly led to $11k in avoidable vet bills and bilateral ACL tears
• Outdated office systems (handwritten notes, no computers) cited as problematic
• Inconsistent pricing reported for identical exams