Reviewers are deeply divided on this hospital. Pet parents praise the compassionate staff and thorough communication, but serious concerns emerge around diagnostic accuracy, narrow clinical approaches, and billing ethics during an office closure.

• Staff praised for kindness, professionalism, and genuine care with pets
• Vets take time explaining options and answering questions without rushing
• Diagnostic concern: alleged missed cancer diagnosis during routine dental cleaning
• Clinical approach criticized as symptom-focused rather than comprehensive
• Billing and communication issues during reported office closure