Reviewers overwhelmingly praise Southwoods for compassionate, skilled veterinary care and a warm, welcoming staff—with one notable exception. A pet owner reported frustration with the hospital's handling of a found microchipped dog, citing perceived misinformation about stray hold policies.

• Staff genuinely cares; pet owners report feeling their animals are well-loved
• Quick, efficient service with fast test result turnaround
• Dr. Myers and front office team specifically commended for excellence
• Responsive emergency care; accommodated urgent breathing issue same-day
• One critical review about stray pet policies and communication clarity