Reviewers praise Spirit of 76th for compassionate, knowledgeable care and a warm atmosphere, with staff skilled at handling anxious pets. However, serious concerns have been raised about anesthesia management decisions, billing practices for incomplete procedures, and past payment disputes.

• Warm, caring atmosphere with kind, knowledgeable staff and excellent communication
• Skilled with anxious or difficult pets; compassionate during difficult decisions
• Safety concern: anesthesia complications during elective procedure; charged for uncompleted cleaning
• Historical dispute over emergency care refusal tied to payment timing issues