Reviewers praise the veterinary care and staff warmth at Steele Creek, with doctors like Dr. Hawkes and Dr. Tendy earning high marks for compassion and expertise. However, front-desk communication issues—particularly involving fee transparency and unprofessional interactions—have frustrated some clients.

• Excellent veterinary care; Dr. Hawkes and Dr. Tendy noted for knowledge and compassion
• Specialized rehab services including underwater treadmill therapy for senior/arthritic dogs
• Front-desk staff inconsistency; fees not always clearly communicated upfront
• Warm, knowledgeable team overall; pets reportedly enjoy visits
• Tricky road access on South Tryon; recommend alternate route via John Price