Reviewers praise Sunset Veterinary Hospital for compassionate, knowledgeable care and exceptional service, particularly highlighting Dr. Chan's expertise with exotic pets like birds and small mammals. However, one reviewer raised concerns about a rushed appointment and missed diagnosis, suggesting inconsistent diagnostic thoroughness.

• Excellent exotic pet care, especially avian services; staff skilled with small/unusual animals
• Compassionate end-of-life care and supportive during difficult situations
• Highly organized, responsive front desk; flexible scheduling and accommodating
• Concern: One reviewer reported rushed exam and missed bacterial infection diagnosis