Reviewers praise the clinic's compassionate staff and clear communication, with standout care from Dr. Carey and techs Louis and Adis. However, some pet owners report concerning experiences with handling anxious animals, medication errors, and billing practices that felt pressured or ineffective.

• Staff excel at calming nervous pets and showing genuine affection during care
• Dr. Carey praised for thorough explanations and going above hours to answer questions
• Concerns about handling anxious/reactive dogs without fear-free certification
• Reports of medication errors and customers feeling pressured on vaccines
• Mixed outcomes: some cats saw no improvement despite significant costs