Reviewers are deeply divided on this hospital. Pet parents praise Dr. Foltz and the veterinary team for professionalism, compassion, and trustworthiness, but several report serious concerns about front desk staff behavior and a troubling incident involving vaccine administration technique.

• Dr. Foltz highly trusted; takes time explaining options with transparent pricing
• Front desk receptionist 'Hailey' cited for unprofessional, unhelpful behavior across multiple visits
• Vaccine administration concern: dog experienced severe pain, swelling, and limping after appointment
• Staff professionalism inconsistent—some report rudeness; others praise warmth and kindness
• Strong veterinary care undermined by receptionist and technical staff issues