Reviewers praise UNI Pet Clinic for friendly, efficient staff and thorough care, with Nancy and Melissa highlighted as exceptional. However, serious concerns emerge around communication during medical incidents and refill policies that some feel prioritize costs over pet health.

• Staff praised as warm, attentive, and inclusive; Nancy and Melissa noted as excellent
• Fast, thorough appointments; same-day lab work and paperwork handling
• Affordable vaccine packages with strong puppy care guidance
• Poor communication about Animal Control reporting and medical protocols
• Frustration over medication refill policy requiring rechecks despite symptom improvement