Reviewers are mostly positive about Dr. Price and the team's medical expertise and compassionate care, though one longtime customer notes a shift in atmosphere since ownership changes—feeling more corporate and policy-driven, with less personal animal interaction than before.

• Dr. Price and staff praised for knowledge, personability, and trustworthiness
• Transparent pricing and upfront discussion of service costs
• Strong emergency care and quick symptom improvement reported
• Patient, kind approach with nervous pets
• One reviewer concerned about overly cautious policy-focus and reduced animal interaction