Reviewers are deeply divided on Valley View Pet Health Center. Supporters praise Dr. Caperton and staff for compassionate care, knowledge, and affordable pricing, while critics report serious diagnostic oversights, poor bedside manner with vulnerable animals, and unprofessional handling of complaints.

• Dr. Caperton praised for genuine care and knowledge; strong patient loyalty from satisfied owners
• Dramatic disagreement on diagnostic accuracy—some report quick improvements, others missed serious conditions
• Concerns about examination thoroughness and willingness to examine stressed/stray animals
• Cost-competitive pricing noted positively; full fees charged even for incomplete exams per one reviewer
• Staff professionalism questioned in complaint handling and overall clinic cleanliness